This Privacy Policy explains how Victor Physical Preparation collects, uses, and protects personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

Who we are
Victor Physical Preparation is operated by Victor Chan, providing sports injury prevention and performance coaching services in Singapore.

Contact for data protection matters:
Victor Chan
Email: [email protected]

Victor Chan acts as the Data Protection Officer for all personal data matters relating to this website and our services.

What data we collect

From website visitors:

When you browse this website, certain technical data is automatically collected through the following services:

Google Site Kit and Google Analytics: Anonymised usage data such as pages visited, time on site, device type, general location (city-level), and referring source. This helps us understand how readers find and use our content.

Rank Math SEO plugin: Basic on-page performance data for search engine optimisation purposes.

Cloudflare: Security and performance data including IP addresses (temporarily, for bot detection and threat prevention) and browser information.

This data is used only to improve the website and its content. We do not use it to identify individual visitors, build personal profiles, or target advertising. The platforms listed above process this data according to their own privacy policies.

If you prefer not to be tracked, you can use browser privacy features such as Do Not Track, private browsing mode, or ad blockers. This will not affect your ability to read or interact with our content.

From inquiries:

When you contact us through the WhatsApp button on our website, we receive your phone number. No other personal data is collected at the inquiry stage.

From clients:

If you engage our coaching services following a paid consultation, we collect and store the following personal data as necessary to provide those services:

• • Full name and contact details
  • Medical history relevant to training and injury prevention
  • Sporting and training history
  • Session notes, assessments, and progress records
  • Any information you voluntarily share during the coaching relationship

We only collect what is necessary to deliver our coaching services effectively and safely.

How we use your data
We use personal data solely for the following purposes:

• • Responding to your inquiries and communicating with you
  • Delivering coaching services, including designing individualised programs
  • Maintaining records of our professional engagement for continuity of care
  • Complying with our legal and tax obligations

We do not use your data for marketing, profiling, or any purpose unrelated to delivering our services.

How we store and protect your data
Client data is stored securely in Google Drive with access restricted to Victor Chan only. We take reasonable steps to protect personal data from unauthorised access, loss, or misuse.

Data sharing
We do not share, sell, rent, or disclose your personal data to any third parties. Your information stays with Victor Physical Preparation. The technical platforms that process website visitor data (Google, Cloudflare) are disclosed above and process data according to their own privacy policies.

Data retention
We retain client records for the duration of our professional relationship and for as long as needed to provide continuity of care should you return for further coaching. Because coaching outcomes often benefit from long-term history – including injury patterns, training adaptations, and previous assessments – we may retain client data indefinitely while remaining available to past clients.

You may request deletion of your personal data at any time by contacting us at [email protected], and we will comply with your request unless we are legally required to retain specific records.

If you inquire via WhatsApp but do not become a client, your phone number remains in WhatsApp’s conversation history and is not transferred to our permanent records.

Your rights under PDPA
Under the PDPA, you have the right to:

• • Access the personal data we hold about you
  • Correct any inaccurate personal data
  • Withdraw consent for us to continue using your personal data
  • Request deletion of your personal data (subject to any legal retention requirements)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days in accordance with PDPA requirements.

Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of our services after changes indicates acceptance of the updated policy.